Introduction:

In this case study; we will explore how Appzlogic successfully addressed the accessibility testing needs of a financial services firm. By understanding the client’s requirements and implementing comprehensive solutions; we helped them enhance the accessibility of their digital platforms, ensuring inclusivity for all users.

About the Client:

Our client, a reputable financial services firm based in the United States, provides a wide range of financial solutions to its diverse clientele. Committed to inclusivity and accessibility compliance, they sought our expertise in conducting thorough accessibility testing for their digital assets, including their website and mobile applications.

Challenges:

The client recognized the importance of ensuring equal access to their financial services for all users; including those with disabilities. They faced challenges in meeting the Web Content Accessibility Guidelines (WCAG) 2.0 standards, which are essential for ensuring accessibility compliance. Expert guidance and rigorous testing were needed to identify and address any accessibility gaps in their platforms.

Solutions We Provide:

Appzlogic embarked on a comprehensive approach to address the client’s accessibility testing requirements. Our solutions included:

•  Assessment of WCAG Compliance: We conducted a thorough assessment of the client’s digital platforms to evaluate their compliance with WCAG 2.0 standards. This involved examining the various elements of their website and mobile applications, such as color contrast, navigation, form fields, and screen reader compatibility.
•  Manual and Automated Testing: Our team performed a combination of manual and automated testing to identify potential accessibility issues. We utilized assistive technologies, screen readers, and specialized tools to simulate the experiences of users with disabilities and ensure the platforms were accessible to all.
• Detailed Reporting: We provided the client with detailed reports highlighting the accessibility issues discovered during testing. These reports included specific recommendations for resolving each issue, along with best practices for maintaining accessibility compliance in future updates.

Results:

Through our comprehensive accessibility testing, Appzlogic was able to assist the financial firm in achieving a high level of accessibility for their digital platforms. The results of our engagement were as follows:

Identification and Remediation of Accessibility Issues: Our testing revealed several accessibility gaps, including insufficient color contrast, non-descriptive link text, and missing alternative text for images. By addressing these issues, we ensured that users with disabilities could access and navigate the client’s platforms effectively.

Enhanced User Experience: By implementing accessibility best practices; the financial services firm’s website and mobile applications became more user-friendly and inclusive. Users with disabilities could now access crucial financial information and services seamlessly; fostering equal opportunities for all.

Conclusion:

Appzlogic’s accessibility testing played a pivotal role in helping our US-based financial services firm client achieve compliance with WCAG 2.0 standards and enhance the accessibility of their digital platforms. Through a combination of thorough assessment; rigorous testing and detailed reporting; we successfully identified and addressed accessibility issues; resulting in a more inclusive and user-friendly experience for all users.

By partnering with Appzlogic; the financial services firm demonstrated its commitment to providing equal access to financial services, thereby upholding its reputation as a client-centric organization. We are proud to have played a role in facilitating their journey towards digital accessibility and inclusivity.

If you have accessibility testing needs for your organization, Appzlogic is here to assist you in achieving compliance and ensuring a seamless user experience for all users.