Quality Engineering

This document shows a detailed case study of the Endorsement Workflow which is designed to handle insurance policy endorsement requests. The workflow automates the process to make it faster, more accurate, and compliant with regulations. The case study explains the workflow steps, the role of each stakeholder, the problems with manual handling, and the benefits […]

Overview One of our clients, a retail bank that offers personal and home loans several steps including customer submission of the application online, KYC and document verification, credit score checks through an external bureau, risk assessment by the approval committee, and finally loan disbursement. Ho was struggling with its loan application process. Their process was […]

Overview Our client, a leading Global Cruise Operator, needed an adaptable and modern Cruise Management Software platform for smooth operations across its various brands. Each brand had different workflows, service standards, and compliance frameworks, making it essential to have a system that could support both shipboard and shoreside operations under a unified and strong structure. […]